Support Center

Articles:

Trouble Shooting

I get error code E4 when I try to activate ResearchIR 4. What could be the problem?

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How To

How to Clean a Thermal Camera Lens

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Technical Guidance

How can I stream video from my USB or Ethernet camera?

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Trouble Shooting

The FLIR Remote app doesn't seem to work with my ThermaCAM B2. Why is this?

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Technical Guidance

Are the batteries in FLIR cameras allowed on board airplanes?

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Warranty & RMA

2-10 Thermal Camera Warranty from FLIR

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Fundamentals

What is MSX®?

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Software / Firmware

How do I update the Firmware for my FLIR Camera

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Compatibility

What cameras are supported in ResearchIR / ResearchIR MAX ?

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Instructions

My FLIR E4, E5, E6 or E8 cannot connect to my PC. How do I solve this?

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Configuration

Does FLIR offer or recommend software to run the gimbals, and what protocol does it use?

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Technical Guidance

How can I display live video using FLIR Tools?

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Documents:

Datasheet
Ex-Series Datasheet
Download
Warranty
FLIR Limited 2-10 Year Warranty
Download

Accessories:

Cases and Pouches
Hard Transport Case (T198528)
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Pouch for FLIR E-Series (T911689ACC)
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Pouch with Shoulder Strap (T198529)
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Batteries and Power
Battery Charger (T198531)
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Battery Li-ion 3.6 V, 2.6 Ah, 9.4 Wh (T199362ACC)
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Car Charger (T198532)
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Power Supply (T198534)
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Cables and Adapters
USB cable, USB-A to USB Micro-B (T198533)
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Straps and Holsters
Tool Belt (T911093)
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Software
FLIR Thermal Studio Suite
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FLIR Tools App
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Services
Extended Warranty for TG275, TG297, E4, E5xt, AX8, K2, and Quasar-Series
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Training:

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